MegaV

GDPR Compliance

Data Protection and Privacy Rights for EU Residents

Last updated: 2025

GDPR Rights Overview

Under the General Data Protection Regulation (GDPR), EU residents have comprehensive rights regarding their personal data. MegaV VPN is committed to full GDPR compliance and transparency in data processing.

Your Rights Include:

Right to Access
Right to Rectification
Right to Erasure ("Right to be Forgotten")
Right to Data Portability

Additional Rights:

Right to Restrict Processing
Right to Object
Right to Withdraw Consent
Right to Lodge Complaints

Data Processing Activities

What We Process:

VPN connection establishment
Network routing data
Service performance metrics
Error logging data
Authentication tokens

Legal Basis:

Contract Performance
Legitimate Interests
Consent (optional features)

Retention Periods:

Technical logs: 24h max
Connection metadata: Not stored
User preferences: Until deletion

Data Protection Measures

Security Safeguards

Industry-standard encryption for all data
No logs of user activity or browsing history
Connection timestamps are not retained
Local storage of user preferences only
Zero third-party data sharing or selling

Data Location & Minimization

Servers in privacy-friendly jurisdictions
No data in mass surveillance countries
EU data remains within EU borders
Minimal data collection principle
Regular data purging procedures

GDPR Compliance Framework

Privacy by Design

Integrated privacy considerations
Default privacy settings
Regular privacy impact assessments
Continuous monitoring

Transparency

Clear privacy notices
Regular updates
Open communication
User-friendly explanations

Accountability

Documented procedures
Staff training
Appointed DPO
Incident response plans

Exercising Your Rights

Contact Information

support@megav.store

Data Protection Officer

Our DPO handles all GDPR-related matters:

Process GDPR requests (access, rectification, erasure, portability)
Handle privacy-related inquiries and complaints
Provide information about data processing activities
Ensure ongoing GDPR compliance

Request Processing

Response Time: Within 30 days

Free of Charge

Identity verification required

Complex requests: up to 3 months

GDPR Contact Information

For any GDPR-related inquiries, requests, or complaints: